User Privacy Policy
This Privacy Policy explains how we collect, use and protect the personal information you provide when using Jammy Monkey Casino. We are committed to safeguarding your privacy and handling your data responsibly. This page describes the types of information we collect, why we collect it, how we use it, who we may share it with and the choices available to you.
Types of data we collect
Personal data
When you register an account we collect personal information such as your name, date of birth, contact details, postal address and identity documents for verification. We also store account credentials, verification records and any correspondence you send to our support team.
Technical data
We collect technical information about your device and connection including IP address, device identifiers, browser type, operating system and usage data. This helps us maintain security, ensure compatibility and improve site performance.
Transactional data
Transactional data covers your activity with us, such as deposits, withdrawals, wager history, game activity and payment method details. We retain records of transactions to administer accounts, resolve disputes and meet legal obligations.
How we use your information
We use personal and technical data to create and manage your account, verify identity, prevent fraud, process payments and comply with legal obligations. Transactional data is used to administer your account, handle withdrawals and to investigate suspicious activity. We may also use your contact details to send service messages, important updates or required notices related to your account. We do not send marketing communications unless you have given consent.
Data protection practices
Your information is stored on secure servers with access controls and encryption in transit and at rest where practical. We limit access to authorised personnel and use industry-standard security measures to protect against unauthorised access, loss or misuse. We review our security practices regularly and require third-party providers to meet appropriate security standards.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, analytics and to remember your preferences. Cookies help us improve site performance and understand usage patterns. You can control cookie settings via your browser or device. Disabling some cookies may affect site functionality.
User rights
You have rights over your personal data including the right to access, correct, restrict processing, request deletion and object to certain uses. Where applicable you may also request portability of your data. To exercise any of these rights, please use your account settings or contact us.
Access, correction and deletion of data
You can review and update much of your account information through your account dashboard. For corrections, deletion requests or other data queries, contact [email protected]. We will respond to requests and take steps to accommodate them subject to legal and operational requirements.
Information sharing and third parties
We may share information with service providers who assist with payments, identity checks, fraud prevention, hosting and analytics. We also disclose information where required by law or to prevent fraud or other illegal activity. We require third parties to process your data in accordance with this policy and applicable law.
Privacy policy updates
We may update this policy to reflect changes in our practices. When we make significant changes we will post an updated version on the site and indicate the revision date. Continued use of our services after changes indicates acceptance of the updated policy.